Privacy Policy

The terms "We", "Us", and "Our" refer to Wincentre, while "You", "Your", and "Yourself" refer to the users of our services.

This Privacy Policy is an electronic record under the Information Technology Act, 2000 and associated rules, including amendments related to electronic documents and records. It does not require any physical, digital, or electronic signature.

This policy is a legally binding agreement between you and Wincentre. By accessing or using our website or app (hereafter referred to as “Website”), or by clicking “I Accept” where applicable, you agree to the terms outlined in this policy. If you do not agree with the terms, please do not use our website or services.

This document is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which require organizations to publish their privacy policy regarding the collection, use, storage, and transfer of sensitive personal data or information.

By using our services or providing your information, you consent to the collection, use, processing, and transfer of your personal and non-personal information in accordance with this policy. You also agree that such use will not result in any wrongful loss or gain to you or anyone else.

User Information

To access certain services on our website or app, you may be required to provide the following information during registration or use:

Gender
Age
PIN code
Payment details (Credit/Debit card)
Medical records/history
Sexual orientation
Biometric data
Password
Occupation, interests, and other related information

This information helps us provide a more personalized and efficient user experience. The data may be used to maintain, improve, and develop our services, including advertising-related features.

Information that is freely available in the public domain or disclosed under laws such as the Right to Information Act, 2005, will not be considered sensitive under this policy.

Cookies

To improve user experience and site responsiveness, we may use “cookies” and similar technologies. Cookies assign a unique User ID to each visitor to help us understand individual preferences and behavior.

Cookies do not store personal data unless you provide it voluntarily. We cannot access information on your hard drive through cookies. Some advertisers may also place their own cookies, which we do not control.

Our web servers automatically collect limited information such as your IP address, used to deliver web content, tailor site content, and understand user location and traffic patterns. This data does not personally identify you.

Links to Other Sites

Our website may contain links to third-party websites that are beyond our control. This Privacy Policy applies only to our site. We are not responsible for the privacy practices or content of those external sites.

Information Sharing

We do not share your sensitive personal information with third parties without your prior consent, except in the following circumstances:

1. Legal or Regulatory Requirement:
  If required by law, court order, or government authority for purposes such as identity verification, legal investigation, or law enforcement.
1. Internal Use:
  Information may be shared with affiliated companies and employees for internal processing and service improvement, provided they comply with this Privacy Policy and maintain confidentiality.

Information Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes internal audits, encryption, and secure server storage.

Although we use robust security methods, no system is entirely immune to breaches. We cannot guarantee that our database will be completely secure or that data transmission over the internet is 100% safe. Any information you share in public areas may be accessible by others.

We may update this Privacy Policy from time to time. However, your data will always be used in accordance with the policy under which it was collected.

Grievance Redressal

If you have any complaints, concerns, or grievances related to content, privacy, or the terms of this policy, please contact our designated Grievance Officer:

Mr. Santhosh C. B. Grievance Officer Wincentre Corporate Office VJ Tees Complex, P and T Quarters Road, Poothole, Thrissur – 680004

📧 Email: wincentre.civilezy.in 📞 Phone: +91 9072345630 🌐 Website: www.wincentre.in